Use transcripts when you need to check what a participant actually said.
How To Open A Transcript
Step 1: Open Responses
Go to the study and open Responses.
Step 2: Find the session
Use the row for the participant or session you want to inspect.
Step 3: Click View in the transcript column
Open the transcript to read the conversation turns.
Step 4: Compare the transcript with the summary
Use the transcript to verify whether a summary, quote, or finding is grounded in the source.
When To Use Transcripts
- a quote is important
- a summary feels too broad
- a participant answer needs context
- a finding needs source evidence
- you want to understand the conversation flow
FAQs & Common Issues
Should I read every transcript first?
Not always. Start with Responses or Insights, then open transcripts for important or unclear evidence.
Are transcripts the source of truth?
They are the best place to verify the wording and context of a session.
Where should I go after checking a transcript?
Return to Responses, Insights, or Research depending on the question you are trying to answer.