New users

What is Lemma?

Understand what Lemma does and when to use it.

Lemma helps you run adaptive studies in text or voice.

Use it when the first answer is not enough. Lemma can ask follow-up questions so you can collect reasons, examples, tradeoffs, and quotes.

A Lemma study with result tabs.
A study connects completed sessions with Responses, Insights, and Research.

How Lemma Works

Study

The thing you create in Lemma. It contains the goal, format, follow-up depth, context, and questions.

Session

One completed participant conversation inside a study.

Responses

The table where you review sessions, summaries, transcripts, and answers.

Insights and Research

The places where you synthesize results and ask questions across the study data.

When To Use Lemma

Lemma is useful when you need more than a static answer.

Common workflows:

  • customer discovery
  • customer satisfaction
  • product or service feedback
  • employee experience

How To Think About Lemma

Step 1: Create a study

Start with a goal, a template, or an existing discussion guide.

Step 2: Let Lemma ask follow-ups

Choose how much follow-up depth you want. You can also give instructions for specific questions.

Step 3: Review results

Use Responses, transcripts, Insights, and Research to understand what participants said.

FAQs & Common Issues

Is Lemma only for voice?

No. Studies can use text or voice.

Does Lemma write the study for me?

Lemma can draft the study from your context. You should still review the context, questions, and follow-up settings before using it.

Read How do I create my first study?.

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